Instive was founded on a simple observation: the risks that matter most to East African businesses — gemstones, project guarantees, cross-border cargo — were the ones no insurer wanted to write. So we built an underwriting desk around them.
Headquartered on Victoria Avenue in Nakasero, Kampala, with an international desk serving clients in the UK and beyond, Instive combines local market knowledge with reinsurance-backed capacity. Our underwriters have spent a decade pricing the risks that generic insurers pattern-match to "decline" — and building the claims discipline to stand behind them.
Authorised by the Insurance Regulatory Authority of Uganda.
Every client gets a person, a direct line and a WhatsApp thread — not a ticket queue.
Documented claims get a decision within two working days, tracked end to end.
Reinsurance partnerships that let us write limits most local desks cannot.
High-value clients get sealed valuations, private handling and strict confidentiality — always.
If we wouldn't pay a claim on it, we won't sell you the policy. Exclusions are explained before you sign.
Same-day certificates, six-day bonds, 48-hour claim decisions. Deadlines are part of the product.